Refund policy
Return & Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return.
Return Eligibility
To be eligible for a return, your item must be in the same condition that you received it. The item must be unused, unworn, with its original tags (if applicable), and in its original packaging.
You will also need your order confirmation, receipt, or other proof of purchase.
How to Request a Return
To request a return, please contact us at contact.tomahowk@gmail.com with your order number and a brief description of the reason for your return.
Please do not send an item back without contacting us and receiving return instructions first.
If your return is approved, we will provide you with instructions on where and how to return your item.
Return address:
YOUR RETURN ADDRESS
Return Shipping
Unless the item is defective, damaged, incorrect, or otherwise covered by our return policy, return shipping costs may be the responsibility of the customer.
For defective, damaged, or incorrect items, please contact us before returning the product so we can review the issue and provide the appropriate instructions.
Damaged, Defective, or Incorrect Items
Please inspect your order when you receive it and contact us as soon as possible if the item is defective, damaged, or if you received the wrong product.
Please provide your order number and clear photos or videos showing the issue. We will review the information and, where appropriate, offer a replacement or refund.
Non-Returnable Items
Certain products may not be eligible for return, including products that are:
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Used, damaged, or altered after delivery
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Missing original packaging or accessories
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Personalized or made-to-order
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Sold as non-returnable or final-sale items
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Gift cards, where applicable
Additional product-specific exclusions may apply and will be stated on the product page when applicable.
Exchanges
We do not offer direct exchanges unless specifically stated on the product page.
If you would like a different product or variant, you may return the eligible item according to this policy and place a new order after your return has been approved.
Cancellations
You may request cancellation of your order as soon as possible after placing it.
Because orders may be processed or shipped quickly, we cannot guarantee that a cancellation request can be accepted after fulfillment or shipment has started.
If your order has already been shipped, you may need to follow our return procedure instead.
Refunds
Once we receive and inspect your returned item, we will notify you whether your refund has been approved or declined.
If approved, the refund will be issued to the original payment method used to place the order.
Please allow up to 10 business days for us to process an approved refund. Your bank or payment provider may require additional time to reflect the refund in your account.
If you have not received your refund after the applicable processing period, please contact us at contact.tomahowk@gmail.com.
Contact Us
If you have any questions about returns or refunds, please contact us:
Email: contact.tomahowk@gmail.com
Return & Refund Policy: This policy applies to orders shipped within India unless otherwise stated on the product page.